Clear policies for customers and companions covering marketplace use, privacy, payments, safety and responsibilities.
Policy review date: 10 November 2026
These pages explain the rules and operational policies that apply to BookMyCompanion. Read the policy relevant to your activity before creating a profile, requesting a booking, making a payment or listing a service.
Eligibility, accounts, listings, booking requests, payments, prohibited conduct, disputes and marketplace limitations.
Information that may be processed for accounts, profiles, verification, bookings, payments, safety and support.
Customer cancellation windows, companion or platform cancellations, safety reviews and refund processing.
Allowed marketplace activities, prohibited conduct, off-platform safeguards, reporting and enforcement.
Companion eligibility, verification, the ₹199 onboarding fee, listings, bookings, payouts and account responsibilities.
See the Safety Center for safer booking guidance and the FAQ for common booking, payment, refund and companion questions.
For questions about a policy, use the Contact page. Do not send passwords, OTPs, CVV numbers or complete payment-card credentials.