How it works

From finding a service to completing a booking

BookMyCompanion brings service discovery, companion profiles, booking requests, payment steps and support into a structured marketplace journey.

Home ›How BookMyCompanion Works
For customers

Find, compare, request and connect

The exact screens can vary by service and booking status, but the marketplace follows a clear sequence.

01

Search for a service

Start with a service, category, experience or city. Use the marketplace search and location options to narrow the available choices.

02

Compare profiles

Review the companion's listed services, description, location, availability, ratings, reviews and relevant qualifications where provided.

03

Choose the service

Select the specific service you want rather than assuming that every companion offers every activity shown in a category.

04

Send a booking request

Provide the requested date, time, location and notes. The companion can review the request before accepting it.

05

Review the booking

Before payment, check the service, duration, price, date, time, location and any applicable cancellation conditions shown by the booking workflow.

06

Pay and complete

When payment is required, use the supported payment step. After acceptance and payment, coordinate through the booking workflow and complete the agreed service.

How booking status works

A booking request is not the same as a confirmed booking. The companion may need to accept the request first. Depending on the service and platform workflow, the booking may then move through payment, confirmation, service completion, review and payout stages.

Customers should rely on the booking status shown in their account rather than assuming that a message or verbal agreement has created a confirmed booking. Keep the booking reference and payment confirmation for your records.

Payment, cancellation and refunds

For paid bookings, the platform displays the amount and payment step applicable to that booking. Customers should review the displayed total before authorising payment. Cancellation and refund treatment depends on the published policy and the status of the individual booking.

If a payment or booking problem occurs, contact support with the relevant booking reference and payment details. Do not send card PINs, CVV numbers, passwords or OTPs to another user.

For companions

Turn your skills or experience into a structured service listing

Companion registration is designed to let eligible users present their services clearly and manage requests through one dashboard.

01

Create your account

Register with accurate contact and account information. Complete the required profile fields so customers can understand who is offering the service.

02

Build your profile

Add a clear profile photo, introduction, experience, languages, service location and other information requested by the platform.

03

Add approved services

Select the services you actually provide. Add accurate descriptions, duration, price and service-area information instead of using a generic listing.

04

Submit verification

Where required, submit identity, qualification or other supporting documents. Approval depends on the platform's verification requirements.

05

Set availability

Keep your available dates, times and locations current so customers can send realistic booking requests.

06

Manage requests and payouts

Review incoming requests, accept only suitable bookings, complete the agreed service and track eligible earnings and payout status in the dashboard.

What customers should check

  • Is the exact service clearly described?
  • Is the provider available in your location?
  • Are the duration and price clear?
  • Are relevant qualifications or experience listed?
  • What are the cancellation and refund conditions?
  • Does the booking show as confirmed in your account?

What companions should remember

  • Only publish services you can lawfully and competently provide.
  • Keep profile, pricing and availability information accurate.
  • Review each request before accepting it.
  • Do not request prohibited services or off-platform payment arrangements.
  • Use the report and support workflow when a customer behaves inappropriately.
  • Registration does not guarantee bookings or earnings.

What happens after a service is completed?

Once the agreed service is completed, the booking can move to completion and review according to the platform workflow. Customers may be able to leave feedback, while companions can see eligible earnings and payout information. If there is a dispute, cancellation issue or service complaint, the relevant workflow may pause or affect payout processing until the issue is reviewed.

Is BookMyCompanion an emergency service?

No. BookMyCompanion is a marketplace for planned bookings. If someone is in immediate danger or needs urgent medical assistance, contact the appropriate local emergency service or healthcare provider instead of relying on a marketplace support team.

Responsible use

BookMyCompanion is intended for lawful interactions between adults. Sexual services, sexual solicitation, trafficking, exploitation, coercion, harassment, fraud and other unlawful activities are prohibited. Users should read the Safety Center before using the marketplace.

Need help with a booking?

Use the Contact page and provide the booking or payment reference when available. This helps support understand the issue and route it to the appropriate workflow.