Frequently Asked Questions

The platform is for adults aged 18 and above. Additional eligibility or verification requirements may apply depending on the activity or service.

Published services must be lawful and approved for the relevant category. Examples of social experiences include coffee, meals, movies, events, city tours, shopping, hobbies, gaming and conversation. Professional, wellness, fitness, assistance or other services may have additional qualification or verification requirements.

No. Sexual services, sexual solicitation, escort arrangements for sexual activity, trafficking, exploitation and unlawful activities are prohibited. See the Acceptable Use Policy.

Find an eligible companion, choose a service and available schedule, submit a request and wait for acceptance. For supported paid bookings, the applicable payment step is shown after acceptance when the workflow requires payment.

No. A request should not be treated as confirmed until the platform shows the applicable accepted and, where required, paid or confirmed booking status.

For paid bookings, the applicable payment step is shown in the booking workflow. Review the service, price, timing and other booking details before authorizing payment.

A rejected request does not become a confirmed paid booking. If you have already encountered a payment issue, use the booking or payment reference when contacting support.

Under the normal customer-cancellation workflow, the indicative refund is 100% for more than 24 hours, 75% for 12–24 hours, 50% for 2–12 hours and 0% for less than 2 hours or a customer no-show, calculated against the captured booking amount. Safety reviews, disputes, platform errors and applicable requirements can affect the final outcome. See the Refund & Cancellation Policy.

For an accepted paid booking cancelled by the companion, or a platform-side cancellation for eligible verification, safety or platform reasons, the configured workflow generally provides a 100% refund of the captured booking amount, subject to processing, review and applicable law.

After an approved refund is initiated, the credit timing depends on the payment provider and banking network. BookMyCompanion cannot guarantee the exact posting time.

Create an account, complete the required onboarding and verification process, pay the current ₹199 registration and verification fee, and submit the requested information. After approval, configure only the services and availability enabled for your profile. See Become a Companion.

It is the current one-time registration and verification fee for companion onboarding. Any refund or adjustment after a qualifying completed booking is governed by the applicable onboarding workflow and Companion Terms.

No. It does not guarantee approval, bookings, customers, income, demand or a return of the fee.

Eligible completed and paid bookings are considered after applicable commissions, refunds, dispute holds and existing payouts. Actual earnings depend on completed bookings and applicable platform rules.

No. Verification is a platform control and does not guarantee a person's character, conduct, compatibility, attendance or future behavior. Follow the Safety Center guidance.

Yes. Use report and block tools in supported workflows. Serious safety issues should also be reported to appropriate authorities when necessary.

No. Never send passwords, OTPs, CVV numbers or complete payment-card credentials to support. Use only the information requested by the relevant support or payment workflow.

Depending on how you use the platform, this can include account, profile, booking, payment-reference, verification, review, support, report, dispute and technical information. See the Privacy Policy for more detail.